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Asylum Seeker and Refugee (ASR) Campaign: Research and Casework Support Volunteer

Applications close
06 Jun 2022

Overall purpose and responsibility of the position

To support MSF Australia’s advocacy for, and assistance to, asylum seekers and refugees (ASR) who have, or are seeking to, come to Australia. 

Specifically, the role will undertake research and analysis of the Australian and New Zealand policies and procedures for humanitarian visa’s and resettlement, with a view to:

i) sharing information with and providing basic caseworker support to visa applicants (from Afghanistan and in transit in Libya) and referrals to legal and community support; and

ii) contributing to effective advocacy and communication messages to the Australian and New Zealand governments on adopting more humane ASR policies and procedures.  

Main Tasks and Duties

  1. Research and analysis
  • Review and analyse existing ASR and migration policies and procedures to a level of literacy to be able to share relevant knowledge with stakeholders and provide informal (non-legal) advice. Particularly clarifying any mechanisms or procedures for urgent “humanitarian evacuation”, emergency rescue and rapid repatriation.
  • Review and analyse information on the plight of ASR in contexts where MSF is working – particularly Afghanistan and those in transit in Libya to a level of literacy to be able to support public advocacy and communications messaging
  • Identify and collaborate with research schools, lobbyists and like-minded NGOs on positioning on ASR issues – for policy change and law reform
  1. Caseworker support and coordination
  • Provide basic caseworker support to ASR who have applied for Australia humanitarian visas with the support of MSF – particularly through the Afghanistan Task Force process and through the Out-of-Libya initiative.  This may include, but is not limited to: tracking applications, answering basic questions on Australia’s ASR policies and procedures, referring applicants to probono legal service providers, and referrals to community support groups in Australia.
  • Map all relevant stakeholders and coordinate MSFA activities with key stakeholders in the sector – networking and sharing knowledge and identifying possible collaborations and partnerships.
  • Support the Head of programs to coordinate MSFA activities with MSF OCs and other Institutional Members engaged in ASR support and advocacy.
  1. Content development and delivery
  • Review MSF global media, communications and advocacy messaging from various operations and distil relevant content for MSFA advocacy strategies
  • Contribute to MSFA ASR advocacy strategies, objectives, actions, timelines and risks analysis
  • Draft and revise materials in support of MSFA advocacy campaigns on behalf of ASR, including but not limited to key messages, op eds, research articles and social media tiles / memes


Your application should include a brief cover letter addressing the individual selection criteria for the position and indicating why you want to work for Médecins Sans Frontières Australia.  You must also attach a copy of your CV. PDF iconjd_-asr_research_and_case_work_volunteer29042022.pdf

Please note that a criminal record check may be required as part of the selection process.  Applicants with criminal records will not automatically be ineligible for the position they are applying for.  Médecins Sans Frontières Australia has a Child Protection Policy in place and all employees are required to comply with this policy.

Médecins Sans Frontières Australia is committed to creating an inclusive workplace for all our staff. We believe that a diverse team helps us better serve those most in need, and we encourage people from a wide range of backgrounds to apply for this role, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Applications close 5th of June 2022

Applications and enquiries to Email: [email protected]