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Digital Marketing Manager

Managing a team of 2 this strategic role will support the Head of Digital Marketing to lead MSF Australia’s digital marketing, fundraising and digital customer journey.   With a focus on increasing awareness, engagement, conversion and retention for MSF financial supporters you will manage the performance of the digital marketing ecosystem and be accountable for project management; E-Commerce Management; and Fundraising program management.

As a part of a cross functional and multi-disciplinary Digital Marketing team you will create strategies to grow brand awareness, fundraising revenue, generate leads to help nurture campaigns, and manage ecommerce activities across new and existing supporters. This role will also liaise with external vendors and agencies in managing our media buying and creative design, supporting their work in customer journeys and translating that into digital strategies that grow our audience and marketing objectives.


To be successful in this hands on and accountable role you will have strong knowledge of best practice in digital marketing and be known for your strategic mindset.  You will enjoy managing a team and will be motivated by innovation and optimisation of process.  Ideally you can demonstrate:

  • 5 years’ experience in a similar management-based digital marketing role and related tertiary qualifications;
  • Strong working knowledge of data analysis plus reporting and generating recommendations;
  • Demonstrated ability to develop & implement digital multi-channel campaigns;
  • Proven experience implementing successful digital acquisition strategies ;
  • Experience with content management systems and eDMs platforms;
  • Microsoft suite, Google analytics and Google data studio experience;
  • Excellent written and verbal communication skills.


To apply send your resume and a cover letter to [email protected] or for more info or contact Recruitment on 02 8570 2609 with any questions.

Applications will be reviewed on receipt.

In MSF Australia, we believe the following 5 values form the foundations of our culture – Transparency, Respect, Understanding of Diversity, Stepping In and CollaboraTion.

At MSF Australia we value T.R.U.S.T as an essential element to how we operate and believe that these organisation values flow from this trust that we build.

MSF Australia is committed to creating an inclusive workplace for all our staff. We believe that a diverse team helps us better serve those most in need, we encourage flexibility (in all its forms) and we encourage people from a wide range of backgrounds to apply for this role, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people from other culturally and linguistically diverse (CALD) backgrounds and people with disabilities. People with a disability can request support from our Domestic HR Department if you think you may require reasonable adjustment during the recruitment process.

Please note:

A criminal record check may be required as part of the selection process. Applicants with criminal records will not automatically be ineligible for the position they are applying for.

Médecins Sans Frontières Australia has a Child Protection Policy and Covid-19 vaccination policy in place, all employees are required to comply with these policies.

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