Thanks to the generous support of people like you, Médecins Sans Frontières is able to maintain the financial and operational independence that allows us to provide urgent medical care to hundreds of thousands of people in more than 75 countries worldwide each year.
On behalf of MSF volunteers, staff, and, most importantly, the people whom we assist, we would like to extend our deepest gratitude to you for your belief in our humanitarian work and your ongoing support in making it a reality.
Accountability
We are committed to providing high standards of accountability to our donors. Throughout the year, we will provide information to donors about MSF projects via our regular updates.
MSF also provides donors with accountability through internationally and independently audited accounts.
Communication
We welcome and encourage dialogue with our supporters. We would love to hear your comments, feedback, issues, concerns or appreciation.
Contact us:
Postal address
Médecins Sans Frontières Australia
PO Box 847
Broadway 2007 NSW
Australia
Phone
From Australia (local call cost): 1300 13 60 61
From New Zealand (toll free): 0508 633 324
International: +61 2 8570 2600
Email
[email protected]
The field
We aim to bring our supporters closer to the reality and challenges of our work, through our publications, mailings and website. Our information and accounts come directly from our field staff and projects to give our supporters first-hand information about our work.
Privacy
Médecins Sans Frontières is strongly committed to protecting the privacy of our donors, website visitors, and other individuals who communicate with us.
Complaints and Feedback
At Médecins Sans Frontières Australia (MSFA) and Médecins Sans Frontières New Zealand (MSFNZ), we are committed to high standards of transparency, integrity and accountability.
In line with our organisational purpose and values, MSFA and MSFNZ champions a culture of respect and ethical behaviour, coupled with good governance.
We welcome feedback from anyone who interacts with us, and support the raising of complaints. In listening to our stakeholders, we can show our commitment to being an accountable and transparent organisation that learns and improves.
Please see our External Complaints and Feedback Policy for more information.