‘Nurses work hard so loved ones can go home safely’

05 May 2023

As an intensive care nurse in Goyalmara Mother and Child Hospital in Cox’s Bazar, Noami Biswas is committed to providing patient-centred care for severely sick children and their families. 


Nurse Noami Biswas is a member of the paediatric ICU team treating children under 5 with life-threatening conditions such as severe pneumonia. © MSF 

In the Médecins Sans Frontières/Doctors Without Borders (MSF) hospital paediatric intensive care unit (ICU), Noami and the multi-disciplinary team treat young children with life-threatening conditions such as severe pneumonia, meningitis, septic and hypovolemic shock, while also involving their families in their child’s care.  

“The best thing about being a nurse is connecting with patients, with their family and helping them in their bad times when they need us the most,” says Noami.  

“We involve them in everything from the beginning. With patient feeding, we involve the mother all the time because they need to know how to feed the baby. We explain to the patient, mother and family - fathers also.  

“Last year there was a patient with meningitis. She was admitted into our hospital and she was dying. And we were [initially] going to give her palliative discharge. But we tried [to treat her]. Her father was there. We involved him in our treatment. He was constantly sitting with us, helping with the baby’s positioning and everything. 

“And after 23 days, she healed and she went home. It’s a very successful story for me.” 

When parents and patients might be struggling psychologically, Noami draws on the support of the mental health team, who can help them manage their tension, worry or grief.  

Everyone in the ICU can be deeply affected. “The hardest thing being a nurse is when you are seeing people dying,” says Noami. “This is really painful for us.” 

Skilling up to provide critical care 

“In ICU there are so many critical patients. We have ten beds and two isolation beds, and we are almost full every time. We are giving cardiopulmonary resuscitation (CPR), Ambu ventilation [manual ventilation using a bag-valve-mask]. So this is different to the normal ward.”  

With only basic nursing training behind them, Noami and her colleagues have welcomed training in paediatric emergency care and in the use of CPAP (continuous positive airway pressure), which is especially useful to treat respiratory distress. 

“Before [having the] CPAP machine it was really difficult to continue with treatment,” explains Noami. “But after CPAP, patients are now getting better in two or three days.” 


MSF staff provide information to parents of patients admitted to the paediatric intensive care unit of MSF’s Goyalmara Hospital. © Saikat Mojumder/MSF 

A new era of nursing 

Noami’s nursing aspirations began in childhood. “There was a time when my mom was in the hospital, I saw some nurses there and they were really helpful. They were so caring. They inspired me. I thought, ‘I can [be] like them.’” 

When Noami started working with MSF in 2021, at the height of the COVID-19 crisis, nurses seemed to inspire people worldwide. According to Noami, the pandemic changed how people perceive nursing in Bangladesh too.  

“There was a time in Bangladesh that nursing was not a preferable profession. But nursing in Bangladesh is developing now. After COVID we were highlighted, and now people like us.”  

To the younger nurses: I say, come 

The global shortage of healthcare workers is all the more urgent in nursing. The pandemic has also revealed the need for substantial investment in nurses’ education, support and wellbeing. But Noami hopes others will be inspired just as she was.   

“I want people to know that nursing is a great profession and we nurses really work hard, so that someone’s loved one can heal and go home safely. Nursing is a great job,” she says. 

“We need more nurses with compassion and a very strong mentality to serve not only the job, but the people [too]. I think we need nurses like this who are willing to do something for our country, for our community and our people. 

I would say to the younger nurses, come.”


Ed: Naomi was interviewed in English and her words have been lightly edited for clarity. 

MSF’s Goyalmara Mother and Child Hospital was established in 2017, with a focus on supporting Rohingya refugees and the local Bangladeshi community in Cox’s Bazar with maternity and paediatric care. In 2022, 1,975 children under five years of age were admitted for paediatric care including 1,398 who received intensive care in the paediatric ICU. The hospital also admitted 1,082 newborns for care, including into the newborn ICU.

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